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14 March 2019
Following the publication of its interim report in September, the ORR hasbeen carrying out an investigation into Northern’s provision of passenger information during the disruption following the May 2018 timetable change.
The ORR has confirmed that its investigation found Northern took reasonably practicable steps to provide appropriate, accurate and timely information and therefore was not in breach of its passenger information obligations.
07 March 2019