News

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Brick damage (5)

Reward offered after Northern driver injured by brick thrown at train

‘Stop taking risks on the railway’.

Katy Bailey-2

Change track: Northern urges Generation X to consider apprentice opportunities in the rail industry

The UK’s second-largest train operator, Northern, has used National Apprenticeship Week (7-13 Feb) to urge Generation X – those born between 1965 and 1980 - to consider applying to its industry-leading apprenticeship scheme.

Left to right - Tony Baxter, Janine Bell, Dan Cooper & Katy Bailey

25 more apprentice train drivers and conductors based at Leeds station graduate with Northern as UK celebrates National Apprenticeship Week 2022

Ten apprentice train drivers and 15 apprentice conductors based at Leeds station have completed their apprenticeships with Northern.

Skills 4 U (2)

Group’s artwork transforms two of Northern’s Cumbrian stations

A station adoption group has transformed two Cumbrian stations with handmade wooden artwork and planters – including a model train.  

New trains

Northern is ‘most improved’ in rail industry with third consecutive rise in customer service satisfaction according to industry body

Train operator, Northern, has seen the biggest improvement in customer service satisfaction in the rail industry - with a third consecutive rise in customer scores according to national industry body, The Institute of Customer Service.

Digital Trains  (8)

Northern completes refurbishment of 100th digital train

  • A total of 100 refurbished digital trains are now running across Northern’s network  
  • Refurbished trains will have digital upgrades such as USB sockets, free Wi-Fi, CCTV and customer information screens.  
  • The scheme is part of a multimillion-pound programme to provide new trains, better stations and journeys for customers 
  • In addition, 101 new trains are already in operation 
Tony Baxter

Crewe resident named rail industry ‘Rising Star’ by national industry magazine

Tony Baxter from Crewe has been named one of the rail industry’s ‘Rising Stars’ in a nationwide search by Passenger Transport magazine.

Jason Wade

York resident named rail industry ‘Rising Star’ by national industry magazine

Jason Wade from York has been named one of the rail industry’s ‘Rising Stars’ in a nationwide search by Passenger Transport magazine.

RoomMate

Audio devices to be fitted in dozens of Northern’s toilets thanks to accessibility funding

Dozens of toilets at Northern’s stations will be fitted with a new device to help blind and visually impaired customers. 

Blue Monday

Beat the January blues thanks to Northern’s prize draw

Northern is giving customers the chance to beat the January blues – and win a night away in the North at a destination of their choice.  

Marie Addison

National honours for two of Northern’s best

Two stalwarts of the northern railway are celebrating after being recognised in the recent New Year’s Honours list. 

New trains

Northern’s carriages cleaned almost one million times in one year

Hard working Northern colleagues cleaned the rail operator's carriages almost one million times in 2021.