News

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Parking now even safer at Northern stations

Parking at Northern’s stations has never been safer thanks to a scheme which is helping give customers greater peace of mind.

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Gatelines are coming to Salford Central

Northern is continuing its investment in Greater Manchester with the introduction of automatic gatelines at Salford Central.

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Northern's Cheshire Stations in Awards Success

Multi Award Wins For Northern At Annual Best Kept Stations Competition

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Christmas and New Year rail services

NORTHERN SERVICE CHANGES OVER FESTIVE PERIOD

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Hic! Travelling by train this Christmas?

NORTHERN WISHES ITS CUSTOMERS A HAPPY AND SAFE CHRISTMAS

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CUSTOMER SURVEY RESULTS RELEASED

INDEPENDENT SURVEY PROVIDES INSIGHT INTO CUSTOMER EXPERIENCES

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New features added to Northern app

Eyewatch and Fault Reporting features now included in customer app

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New Year sees new discounts for South Lakes schoolchildren

Families whose children use the Furness or Lakes line are set to save money whilst they learn in 2017.

Northern, the largest train operator in the UK outside of London, is offering under 16s discounted season tickets when using the lines during term-time.

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Awards success for Northern's Stuart and Graham

Popular frontline employees given Highly Commended honours at ceremony

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We Are Listening: Northern invites customers to share ideas for customer service

More than three quarters of Northern customers think customer service is an important part of their rail journey.

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All aboard! Northern's 'Polar Express' for Alder Hey kids is about to depart

Santa will be making an early visit to children in Liverpool thanks to Northern.

Despite this being the busiest time of year for Father Christmas, he is setting aside some time to see children from Alder Hey as they travel on a special ‘Polar Express’ style train to Manchester Victoria.