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More than three quarters of Northern customers think customer service is an important part of their rail journey.
Santa will be making an early visit to children in Liverpool thanks to Northern.
Despite this being the busiest time of year for Father Christmas, he is setting aside some time to see children from Alder Hey as they travel on a special ‘Polar Express’ style train to Manchester Victoria.
Northern’s multi-million pound programme of modernisation and transformation has received a further boost with the arrival of new Head of New Trains Ian Hyde.
Station friends win at Railfuture Awards
Northern launches new gateline for Greater Manchester
Kim and Chynna climb Ben Nevis for charity