News

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This image shows a new customer information screen

Hundreds of new and improved customer information screens installed at Northern stations

Customer information has been improved at rail stations across the Northern network with the installation of 230 new display screens at 93 stations. 

Northern conductor

New depot for Northern conductors to be built in Ashington

A facility for Northern staff working on the new Northumberland Line is set to be built on the site of a former care home.

Image shows Train Presentation Operative on-board a Northern train

Technology parents can only dream of! Northern developing an app to check ‘to the minute’ when trains were last cleaned

Northern is developing an app that will let its team of over 500 train presentation operatives know ‘to the minute’ when any given train on their network was last cleaned.

11-year old train enthusiast Albie pays homage to the evolution of Leeds’ railway network through his intricate design

Northern’s going on a bear hunt

Northern customers are advised to be on the lookout for a very special bear when they’re next in Leeds city centre.  

Travel Advice Calendar - July Strikes

More RMT strikes on the way next week: Northern advises customers of very limited services

Industrial action by the RMT union is set to disrupt thousands of Northern customers next week, as the first of three strikes in July gets underway.

This image shows the celebration at Bridlington station for the new blue plaque

82 years on, new blue plaque unveiled to celebrate Bridlington railway war hero

A tribute to a World War Two railway hero has been unveiled at one of Northern’s East Yorkshire stations.  

Image shows Burneside station sign mock-up

Loud E’s, missing S’ and silent ‘Ands’ – Residents respond to appeal for help with station pronunciation as Northern issues final call for feedback on new on-board announcements

Residents across the North of England have responded to an appeal by Northern to help them correct the mispronunciation of local stations names in on-board announcements.

Northern train at Leeds

Northern goes in to bat for The Ashes this weekend: Extra trains to run fans to Headingley

Train operator, Northern has boosted its services for customers travelling to and from Headingley for The Ashes this weekend. 

Image shows Northern employee on platform (2)

Taking a different track: New panel to help Northern support staff who ‘think differently’

Northern is working with more than 40 of its staff to come up with the best way to support the train operator’s neurodiverse employees. 

This image shows Hartlepool station

Northern ship-shape for Tall Ships this weekend: Extra trains and more carriages to ferry spectators between Darlington and Hartlepool

The train operator, Northern has boosted its services for customers travelling to and from Hartlepool for the Tall Ships Races this weekend.  

Image shows Northern train at platform with customer on the platform

“Senseless crimes that could have been avoided” – Northern encourages customers to download ‘Railway Guardian’ app and report suspicious behaviour without hesitation

Some of the worst crimes that have taken place on Northern services in the past year could have been avoided if people had reported suspicious behaviour, the train operator’s chief operating officer, Tricia Williams, has said.

This image shows a Northern train travelling past Arnside

Our staff’s picks: Northern’s most scenic routes

Staff working for Northern have revealed their favourite train routes.